Booking & experiences
How much does pottery painting cost?
You pay for the piece you choose plus a studio fee, and that covers paints, tools, glazing and kiln firing. Both vary by studio, so the current prices are listed on each studio page and at booking.
Where can I do pottery painting in London?
Studio 136 in Kentish Town, White City inside Westfield, and Balham in South London — plus Studio 150 in Milton Keynes. Camden (Studio 221) is a making studio: wheel and hand-building only.
Can I bring my own drinks?
Yes, on Sip & Paint and late-night sessions. Adult sessions are 18+, and 13–17 year-olds may attend with a guardian. Drinks must be in cans, maximum two per person.
Do I need experience to try the wheel?
None — wheel classes are designed for complete beginners. A 90-minute guided session with a tutor produces two thrown pieces. Available at Camden, Balham & Milton Keynes.
How long until I get my pottery back?
Painted pottery is ready in 2–3 weeks — sooner at some studios, and we message you the moment it is. You then have 30 days to collect from the studio where you made it.
Collections & care
Is my pottery microwave, oven and dishwasher safe?
It depends on the clay. Terracotta — the brown pieces — is the tougher, more heat-resistant one, so it is safe. Earthenware — the white pieces — is softer and is not: you can serve hot food in it, but keep it out of the microwave, oven and dishwasher.
Do I need to book a collection slot?
It is not compulsory, but we strongly recommend it — booked pieces are found and set aside the night before, so yours is waiting for you. The exact time you pick does not matter, any slot that day works. Turn up unbooked and the team may need longer to track your piece down.
Can you post my pottery to me?
We can, though we would rather you collected it: ceramics are fragile and we cannot take responsibility for breakage in transit. Delivery is £10 per parcel to most UK addresses and everything usually fits in one. We invoice you once you confirm the address.
How long does a refund take?
Refunds go back to the original payment method and take 3–5 days to process.
Gift cards
How long are gift vouchers valid?
All gift vouchers are valid for 12 months from the date of purchase — extensions available upon request.
Can I schedule delivery for a specific date?
Yes — choose a future delivery date at checkout and we'll send it that morning.
What if the session costs less than the voucher?
Any remaining balance stays on the voucher for future bookings or pieces.
Is there a physical card?
Vouchers are delivered digitally via email and can be printed at home.
Are vouchers refundable?
Non-refundable but freely transferable — and do get in touch about special circumstances.
Do vouchers cover studio fees?
Yes, vouchers apply to bookings including studio fees; some premium sessions may need a small top-up.
Corporate & private events
How many people can you host?
Team events from 4 to 150 guests in-studio — and up to 1000 off-site. Under 30 guests fits a Sip & Paint format; bespoke packages start at 10 guests from £30 pp for 2.5 hours.
Can you come to our office?
Yes — mobile sessions for groups of 10+, with a £50–£100 travel fee depending on location.
When do we get our pieces?
Painted pottery is ready in 2–3 weeks; clay pieces in around 3–4 weeks. Collection or shipping available.
Do you offer discounts?
10% for charities and students, 15% for NHS teams — Tuesday to Friday, painting sessions only.
Can we get a VAT invoice?
Of course — full VAT invoices for all corporate bookings.
What about food and drinks?
BYOB only — no external catering, but drinks are welcome for 18+ groups.
What if we need to reschedule?
Corporate and private events: a 50% booking fee is due 15 days before the event and is non-refundable; reschedule with 7 days' notice within a 3-month window.